Privacy Policy

This website, caldhurst.online, is operated by Caldhurst LLC, a limited liability company organized under the laws of the State of New Mexico, United States (“Caldhurst”, “we”, “us” or “our”).

We are responsible for the personal information described in this policy. You can contact us about privacy at [email protected].

This policy explains how we handle personal information collected through this website and through messages you send us, for example by using the contact form or by email.

Information you give us

When you use the contact form or email us, we receive the information you choose to provide:

• your name and email address;
• the name of your company, if you provide it;
• the subject you select and the content of your message; and
• any other details you include in your correspondence.

Information collected automatically

Like most websites, the servers that host this site may record standard technical information when you visit, such as your IP address, browser and device type, the pages requested, the referring address and the date and time of the request. This information is used to deliver the website, keep it secure and diagnose problems.

When you submit the contact form, the IP address of your connection is held temporarily in the server's memory, for up to ten minutes, to limit repeated submissions. It is not included in the message we receive.

Information we do not ask for

We do not ask for sensitive personal information, such as financial account details, government identification numbers or health information, through this website. Please do not include it in messages sent through the contact form.

We use personal information to:

• read and respond to your inquiries;
• communicate with you about a business relationship you have with us or are considering;
• operate, maintain and secure the website, including preventing spam and abuse of the contact form;
• comply with legal, accounting and record-keeping obligations; and
• establish, exercise or defend legal claims.

If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases: our legitimate interests in responding to inquiries and running a secure website; taking steps at your request before entering into a contract; compliance with legal obligations; and your consent, where consent is required.

The website itself does not set cookies and does not use tracking technologies. At the date shown above, it does not use analytics services. Its fonts, images and scripts are served from this website, so visiting it does not send requests to third-party servers.

If we introduce analytics or other technologies that store or read information on your device, we will update this policy and, where the law requires it, ask for your consent first.

We do not sell or share personal information, as those terms are defined under California privacy law. We disclose personal information only as follows:

• Service providers that act on our behalf and may use the information only to provide their services to us: our website hosting provider, our email hosting provider, and Resend, which delivers messages sent through the contact form;
• Professional advisers, such as lawyers and accountants, where needed for their advice;
• Authorities and other parties where we are required to do so by law, or where it is necessary to protect our rights, our users or the public;
• In a business transaction, such as a merger, acquisition or reorganization, subject to appropriate confidentiality protections; and
• With your consent or at your direction.

Caldhurst LLC is organized in the United States, and we and our service providers may process information in the United States and in other countries. Where the law requires it, we take appropriate steps to ensure that personal information transferred internationally receives an adequate level of protection.

We keep inquiry information for as long as needed to respond to you and to manage any related business relationship, and afterwards for as long as required for legal, accounting or record-keeping purposes.

Technical server logs are kept for limited periods set by our hosting provider. When information is no longer needed, we delete it or anonymize it.

We use reasonable technical and organizational measures to protect personal information, such as encrypted connections and restricted access to the systems that receive messages. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, including in the European Economic Area, the United Kingdom, California and other US states with privacy laws, you may have the right to:

• know about and access the personal information we hold about you;
• have inaccurate information corrected;
• have your information deleted;
• receive a copy of your information in a portable format;
• object to or ask us to restrict certain processing;
• withdraw consent where processing is based on consent; and
• not be treated differently for exercising these rights.

To make a request, email [email protected]. We may need to verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent where the law allows it. You also have the right to complain to your local data protection authority.

This website is intended for business and professional audiences and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.

This website may link to websites operated by others. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

We may update this policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be reflected on this page.

Questions about this policy or about your personal information can be sent to Caldhurst LLC at [email protected], or through the contact page.